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We are committed to providing the best possible customer service experience. Have a question about a plugin, or need some assistance with your server? we can help! To get started you can click the icon in the right bottom of your screen. If we are not online on live chat you can join our discord server or make a ticket.
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Yes! We will host your server on one of our nodes that is located in a datacenter so it can run 24 hours per day 7 days per week.
A dedicated IP means that you get access to the standard port of a game. For Minecraft this is port 25565. If you have this dedicated port you do not have type it in when you connect to your server so instead of typing in something like 111.11.11:255565 you only have to type in 111.11.11 to connect to your server. A dedicated IP can be useful when you want to connect a domain name to your server like domain.com, with a dedicated IP you can easily do that.
At the moment we offer a 20% off for your first month. Additionally we also offer recurring discounts when you order quarterly or semi-yearly. If there are any other sales they will be automatically applied to your order.